Here's How it Works:
ReFresh makes it easy to subscribe to your favorite products! Let us help you get what you need, where you need it, when you want to receive it! Easily customize and update schedule times, pause or skip a delivery if needed, and update your settings within your profile anytime! 

Pay As You Go - There’s no obligation to continue and you can cancel or modify your schedule at any time on the subscription management page of the site, or by calling our help line @ 864-284-1801. You will only be charged when your order is shipped.

Heads Up - 3 days before we charge you for your order, we’ll send you a quick reminder note, including a link where you can easily change your order quantity, payment details, shipping method and more.

Cancel Anytime - If you need to discontinue your subscription, just log into your account or call our customer service department prior to your next scheduled order date - or when you receive your reminder email - to cancel at any time, no questions asked!

FAQs:

How will I know when my next order is on the way?
You can view/modify your delivery schedule in your account. As the time approaches, we’ll send you a quick reminder that an order is coming up, and verify all your details. Unless you tell us otherwise, we’ll ship your order on schedule and send you a confirmation email.

Can I use ReFresh on items other than filters?
Sure, lots of people do. ReFresh can be used for any item on the website that has the subscription option!

What if I move or change credit cards?
No problem, you can change these details at any time in your account, and we’ll send a courtesy reminder  prior to shipping just to make sure.

What's in it for me? How do I know I'm getting a great deal?
With over 30,000 items listed at any given time, we make it our priority to keep pricing competitive and make sure we are always offering the best value, such as the convenience of the ReFresh program.

Terms & Conditions:

• Welcome to the terms and conditions ("Terms") for the Fresh Water Systems Subscription program (“ReFresh”). These Terms are an agreement between you and Fresh Water Systems, LLC and/or its affiliates ("Fresh Water Systems," "we," or "us") and outline our respective rights and obligations regarding your participation in ReFresh program. These Terms constitute the full agreement between you and Fresh Water Systems for this program.​

• Please note that your use of the FreshWaterSystems.com website is also subject to our Privacy Policy, and any other applicable terms, conditions, and policies on our website. By enrolling in ReFresh, you acknowledge and agree to these Terms. Please review them carefully.​
  

• BENEFITS​

• Fresh Water Systems reserves the right to modify the benefits of ReFresh at any time, including discount amounts and eligibility criteria. Any changes will apply to future orders, including those for active subscriptions.​

• Product details may change over time, such as pricing, taxes, availability, shipping costs, and seller information. We may change the price for a ReFresh subscription at any time for any reason. Your ReFresh subscription will automatically generate new orders based on your selected delivery schedule until you cancel.​

• We reserve the right to terminate subscriptions at our discretion, without prior notice. If this occurs, you will only be charged for orders that have already been shipped.​

• ELIGIBLE PURCHASES​

• We will automatically fulfill your ReFresh subscription order according to your chosen delivery schedule. The subscription and your payment method will be charged until you cancel the subscription. ReFresh is available only for products displaying the "Subscribe" offer. Participation in ReFresh is personal to you and cannot be transferred or assigned without our consent.​

• Discounts and any special promotional offers for ReFresh apply only to eligible items that display the ReFresh offer and are valid only when the ReFresh delivery option is selected. Subscriptions are subject to product availability. Limited-time promotions apply only during the promotional period.​

• All returns for ReFresh purchases are subject to the Fresh Water Systems Return Policy. ​

• PAYMENT & RENEWAL​

• The total cost charged to your payment method for each ReFresh order will be based on the product price at the time of processing, minus the applicable ReFresh discount, plus any taxes and shipping fees. Any eligible promotional credits in your Fresh Water Systems account may be applied before charging the remaining balance to your payment method.​

• The charge for each subscription order will be processed using the payment method on file. If we are unable to complete your order with the original payment method, you authorize us to use an alternative payment method associated with your account.​

• Your subscription will continue until canceled. You can cancel at any time. If you cancel and later reactivate a subscription, the discount may not be the same as it was before cancellation. If the ReFresh discount changes, the updated discount will apply to future shipments.​

• Participation in ReFresh is personal to the individual and you may not transfer or resell your subscription or any of the benefits to any third party without our authorization.​

• CHANGES TO TERMS​

• We reserve the right to update these Terms at any time without prior notice. If any portion of these Terms is deemed invalid or unenforceable, the remaining terms will still apply.​

• By continuing to participate in ReFresh after any updates, you accept the revised Terms. If you do not agree with any changes, you must cancel your subscription.​